Download 2017 Price List

After Sales Support


Therapy Equipment do not consider the sale to be the end of the package, and is always keen to maintain ‘second to none’ relationships with its customers by offering extended Warranties and excellent after sales care through the Sales Office, Technical Support and the Team of 8 x Area Sales Managers.


Warranties


The Therapy Equipment product range is sold with the following warranties:


-->-->


Product Range

Function Warranty

Accidental Damage Warranty

Medireg

4 Years

Not Applicable

Multistage Regulator

1 Year

Not Applicable

Old Style Flowmeters

7 Years

Not Applicable

Diamond Flowmeter

7 Years

7 Years

Low Flow Flowmeter

7 Years

Not Applicable

Direct Dial Flowmeter

7 Years

Not Applicable

Old Style Pipeline Suction

7 Years

Not Applicable

Diamond Suction Range

7 Years

7 Years

Injector Suction

7 Years

Not Applicable

TEK2000 Emergency Injector

7 Years

Not Applicable

Electric Suction

2 Years

Not Applicable

Comfort Range Medireg

4 Years

Not Applicable

Comfort Range Demand Valve

3 Years

Not Applicable

Rail 2000

1 Year

Not Applicable

Hose Assemblies

4 Years

Not Applicable



All warranties are from the date of supply, and would enable the end user to return any item found to be faulty within the warranty time for a free of charge repair or replacement.


Reconditioning


Some of the Therapy Equipment product range have recommended strip down maintenance requirements:


-->-->

Product Range

Preventative Planned Maintenance

Strip Down Reconditioning

Medireg

Annually

Every 4 Years

Multistage Regulator

Annually

Every 4 Years

Old Style Flowmeters

Annually

Not Applicable

Diamond Flowmeter

Annually

Not Applicable

Low Flow Flowmeter

Annually

Not Applicable

Direct Dial Flowmeter

Annually

Not Applicable

Old Style Pipeline Suction

Annually

Not Applicable

Diamond Suction Range

Annually

Not Applicable

Injector Suction

Annually

Not Applicable

TEK2000 Emergency Injector

Annually

Not Applicable

Electric Suction

Annually

Not Applicable

Comfort Range Medireg

Annually

Every 4 Years

Comfort Range Demand Valve

Annually

Every 3 Years

Rail 2000

Annually

Not Applicable

Hose Assemblies

Annually

Every 4 Years


Therapy Equipment is able to offer the following alternatives, when items are identified as requiring reconditioning:


Hospital Engineers to carry out own servicing requirements:


Reconditioning Kits containing all parts required are available for purchase


Please click here for Part Numbers and Prices


Unit to be returned for Therapy Equipment to carry out reconditioning.


Should this option be used, the original warranty supplied with the product will be renewed i.e. Medireg would carry a new 4 year function warranty (MAXIMUM 2 TIMES RECONDITIONING)


Please click here for Prices (only available in UK)


Replacement using New for Old Scheme


A discounted New for Old service is available on most mainline products i.e. enabling the end user to exchange the old unit for a brand new unit at discounted price.


Planned Preventative Maintenance


It is recommended that all Therapy Equipment medical devices be checked for function on an annual basis.


Instructions are available on how this check should be carried out, and is printed as part of the User Instructions supplied with each product.


Should the Hospital require assistance with carrying out this role, we are able to supply Maintenance Contracts covering our mainline products i.e. Regulators, Flowmeters, Suction Controllers and “Entonox”. Alternatively, we are able to supply free of charge training to Hospital engineers in the annual function check requirements.

Repairs
Repairs
Reconditioning Kits
Reconditioning Kits